The Star Online: Metro: Central
The Star Online: Metro: Central |
| Dumex recalls some baby formula Posted: DANONE Dumex has initiated a precautionary recall of some batches of its products following concerns over a whey protein bacterial contamination that can cause botulism. In a statement released yesterday, the infant formula giant said that their supplier Fonterra had informed them that one of their ingredients had a "potential quality issue". The products recalled: Mamil Gold PreciNutri Step 2 After 6 Months Follow-up Formula in both 900g and 1.6kg packet sizes. — The Straits Times/ Asia News Network |
| BA boss cleans plane toilets, too Posted: WHEN he is not busy running British Airways' South-East Asia operations, Robert Williams is serving meals and cleaning toilets on planes. Appointed in March as the region's Singapore-based general manager, the Briton, who leads a team of 25, is also a trained cabin crew member. Once in about three months, he hangs up his "boss" hat and dons his navy blue cabin crew suit. He said in a recent interview at his United Square office in Thomson Road: "I spend all my time telling people they should fly with us because that's my job. "Surely I should know what it is that we are delivering for the core part of our product, which is in the air. "Serving as cabin crew gives me a real understanding of what the customer is going to get on board and what the differences are between the products and services that we offer in each cabin." Being in the air also means leaving his boss badge behind. And yes, he cleans toilets, too. Williams is one of about 600 British Airways staff who have opted to be part of the airline's Inflight Customer Support Programme, which was launched in 2010 to forge rapport and understanding among employees. Ground staff who are keen and get selected undergo the full five-week cabin crew training and serve on actual flights. To comply with British civil aviation rules, they need to fly at least once every 90 days and sit a three-day course and test once a year. Williams, 34, who has completed 15 to 20 flights, thinks the programme is a great idea. — The Straits Times / Asia News Network |
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